EXPERIENCE:

2/2013 - 6/2015

Industry: Hotels and Lodging

Customer Care Representative

9/2004 - 2/2006

Industry: Business Services - Other

HR Records Clerk

Handled time cards and payroll, made sure time was submitted properly. Technical support for their computer system, trained new employees and prepared them for the timing system. Basic office duties data entry, filing and customer service. Assisted employees with putting together their medical benefit packages and helping them submit them in a timely fashion, Assisted with evaluations and basic computer skills for other employees.

2/2001 - 7/2002

Senior Records Clerk

Made sure employees were getting the correct pay, verified all information was correct for them to take a leave of absence, or separate from the company. I made sure information was correct for new hires and rehires. Verified that vacation pay was paid out. Dealt with other consultants, making sure that information in eLink was correct. Customer Service, 10-key & data entry. Helped keep track of paperwork that came in daily on our tracker report (entering pertinent information in tracker to get a tracker ID code), scan an index-making permanent records of all paper work. Sent emails to various pcas (consultants and management) in different cities and states. $14.83 hourly

2/2000 - 1/2001

Senior Records Clerk

Made sure employees were getting the correct pay, verified all information was correct for them to take a leave of absence, or separate from the company. Made sure information was correct for new hires and rehires. Verified that vacation pay was paid out. Dealt with other consultants, making sure that information in eLink was correct. Customer Service, 10-key & data entry. Helped keep track of paperwork that came in daily on our tracker report (entering pertinent information in tracker to get a tracker ID code), scan an index-making permanent records of all paper work. Sent emails to various pcas (consultants and management) in different cities and states. $10.00 hourly

9/1998 - 2/2000

Dispatcher

Kept track of security guards, used hand held radios to communicate with guards. Customer service- spoke to security clients, making sure guards arrived on time and if police, ambulance or fire department was needed. Ran macros and back up on computer system, data entry. Worked 12-hour shifts. Taking emergency calls and entering information that was detrimental to the clients safety. Alpha /numeric. $7.35 hourly Left for better opportunity

1/1998 - 7/1998

Customer Service Representative

Customer service and data entry,answered various calls on various products (sales) entered information for delivery of products, credit card information, addresses, phone numbers etc. $7.25 hourly Left for better opportunity

EDUCATION:

High School or equivalent

SKILLS:

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Skill Level

LANGUAGES:

Languages

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INTERESTS & HOBBIES:

Family/children

Good Customer Service

Books/Reading

Meeting New People/Networking

Helping People

REFERENCES:

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